Delete your DuelyNoted account
Delete in the app (fastest)
- Open DuelyNoted and sign in
- Go to Settings → Account → Delete account
- Review the warning, type
DELETEto confirm - Confirm once more — your account and data are erased immediately
Can't access the app?
Email privacy@duelynoted.app from the email address on your account with the subject "Delete my account". We verify the request belongs to you and complete the deletion within 30 days (usually within a few days), then confirm by reply.
What gets deleted
- Your profile and sign-in credentials
- Every subscription, bill and trial you added
- All reminders and notification preferences
- Renewal notes, decisions and Worth-It history
- Categories and payment history records
- Subscription/entitlement status records
What may be retained, and why
- A minimal deletion record — an internal account ID and timestamp, never your email or content — kept up to 12 months for security auditing and to evidence GDPR compliance
- Residual copies inside encrypted database backups, purged automatically within 30 days
- Support emails you sent us, handled under the retention policy
If deletion fails
If the in-app flow reports an error, try again on a stable connection. If it still fails, email privacy@duelynoted.app and we will complete the deletion manually and confirm.